North St. Paul Animal Hospital

FREQUENTLY ASKED QUESTIONS

When are the operational hours?

  • Mon-Friday 7:30 am-6pm
  • Saturday Closed
  • Sunday Closed


What if there is an emergency after hours?

If North St. Paul Animal Hospital is closed, please contact the Animal Emergency and Referral Center in Oakdale at 651-501-3766. Their address is 1163 Helmo Avenue North

Oakdale, MN 55128



What payment methods are accepted?

    Payment is expected at time of services. We accept cash, all major credit cards and Care Credit.  We are always happy to provide estimates upon request.    


Deposit fees

   

A deposit of $78.50 for the first exam is required to book your first appointment as this reduces no-shows and last-minute cancellations. This is refundable only if you cancel with at least 24 hours notice. The deposit will be applied toward your visit.

What should I bring to our first visit?

  • Besides your pet, you should bring a copy of any previous vet care, including vaccine history, parasite prevention, current medication history and general health history.
  • Dogs should be leashed or in a kennel. If your dog is treat motivated, bring along some favorite treats for the staff to reward your dog.
  • Cats should be in a kennel. To make your cat's transport to the hospital less stressful, consider spraying the carrier with Feliway prior to placing your cat inside. 
  • Please bring a fresh stool sample along to annual wellness visits, all first puppy/kitten exams and for pets experiencing diarrhea.

What services do we offer?

  • Routine health care such as exams, vaccines, parasite testing and preventative care.
  • Sick patient visits
  • Dentistry
  • Surgical services
  • Radiology: x-rays and ultrasound
  • Cardiology consultation
  • Emergency care


What is ePetHealth?

ePetHealth is a portal our clients can use to: 

  • Connect with us to receive reminders
  • Access your pet's vaccine history
  • Send us feedback on how we can improve your visits.